Legal
Privacy, plainly.
Your details stay confidential — here is exactly what happens to them.
What we collect
When you send an enquiry, we receive your name, business, phone number, email address, selected interests and message. Separately, Microsoft Clarity helps us understand anonymous usage (taps, scrolls) so we can improve the site — form fields you type are masked and never recorded.
How we use it
To reply to your enquiry and prepare a proposal. Your details stay confidential, consistent with the Non-Disclosure Agreement we sign with every client before detailed work begins.
Ticket purchases
When you reserve or buy event tickets, we additionally receive your name, phone number and order details to confirm entry and support you at the venue. Payments are processed by our gateway partner — we never see or store card numbers, UPI credentials or bank details, only the confirmation needed to honour your ticket.
What we never do
We never sell, rent or share your information with third parties for marketing. Vendors and staff see only what is strictly needed to deliver your event or engagement.
How long we keep it
Enquiry emails stay in our inbox until the conversation ends plus reasonable business records. Ask us anytime at info@luxerohospitalitysolutions.com to review or delete your information and we will comply promptly.
Cookies
We set no cookies of our own. Microsoft Clarity (_clck, _clsk) remembers that you dismissed the cookie notice and keeps visit data anonymous. Clearing browser cookies resets the notice.
Your rights
You may ask what we hold about you, correct it, or request deletion at any time by emailing info@luxerohospitalitysolutions.com.
The fine print
This page is a plain-English summary. Definitive confidentiality terms live in the signed Non-Disclosure Agreement and Service Agreement between Luxero Hospitality Solutions and each client.
Last updated October 2026.